Intergas Boiler Service in Orpington

A homeowner in Orpington booked their annual boiler service with us — an Intergas Compact HRE 30 that had been installed three years previously. The boiler had been running fine but the customer was conscious about keeping it serviced annually to maintain the warranty and avoid surprises. Intergas boilers are well-built and reliable, but like any condensing boiler they do require regular maintenance. The condensate system in particular needs checking annually — a partially blocked or slow-draining condensate trap is one of the most common causes of winter lockouts, especially in older installations where the pipework runs through unheated spaces.

Our engineer carried out a full service following Intergas's manufacturer service schedule. This included flue gas analysis, heat exchanger inspection, gas valve and burner check, ignition electrode inspection, and a full test of all safety controls and thermostat responses. During the service we identified that the condensate trap was beginning to accumulate debris and the drainage was noticeably slow. We cleaned the trap fully and flushed the condensate line. Left unchecked, this would almost certainly have caused a lockout during cold weather — exactly the kind of issue that preventive servicing is designed to catch. A full service record and Gas Safe certificate were provided on the day.